AI Agents & Intelligent Automation

Streamline workflows, reduce manual effort, and support scalable, reliable operations.
Connect with an AI expert
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We apply AI where automation actually delivers value
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Forte Group helps organizations move beyond basic automation by designing AI agents and intelligent automation systems that operate within real business workflows. We focus on practical use cases, where AI can handle decisions, coordinate tasks, and interact with systems reliably and securely.
Our approach combines AI models, business logic, integrations, and governance to ensure automation is effective, maintainable, and aligned with operational realities.

What we do

AI agent design & development

Design and build AI agents that perform specific tasks, coordinate workflows, and interact with users and systems based on defined objectives and constraints.

Workflow & process automation

Automate complex, multi-step business processes by combining AI-driven decision-making with rules-based logic and system integrations.

LLM-powered assistants

Develop intelligent assistants using large language models to support customer service, internal operations, and knowledge-intensive workflows.

System integration & orchestration

Integrate AI agents with enterprise systems, APIs, and data sources to ensure seamless execution across platforms and tools.

Human-in-the-loop automation

Design automation workflows that include human review and intervention where required, supporting accuracy, accountability, and compliance.

Monitoring, governance & control

Implement controls, monitoring, and governance frameworks to manage performance, reliability, security, and risk across automated systems.

AI consultancy & implementation case studies

Manufacturing

60% Reduction in Intake Errors
$600K Annual Savings

A top infusion-clinic network reduced clinical intake errors by 60% using our AI-powered Virtual Infusion Guide (VIG).
Automotive

96% of Client Emails Automated
$1.8M Avoided Clerical Cost

A global law firm automated 96% of routine inquiries with an LLM-driven virtual assistant that responds in under five minutes while preserving empathy and compliance.
Healthcare

30% Higher Operational Efficiency
$400K Annual Savings

A healthcare provider cut clerical overhead in half by automating patient intake with an AI virtual assistant.
Distribution

20% Shorter Wait Times
$1.2M Annual Savings

AI-powered forecasting helped a healthcare network anticipate patient arrivals and optimize staffing in real time.
We meet you where you are

Discovery

No idea where
to start

Helping clients understand Al, identify opportunities, and build a roadmap.
Al readiness assessment
Al education & awareness workshops
Use case discovery & prioritization

Experimentation

Started working on a prototype

Guiding clients through initial Al implementation and validation.
Prototype feasibility review
Model selection & experimentation
MVP development & testing

Implementation

Have a working prototype

Scaling, optimizing, and deploying Al into production.
MLOps & deployment strategy
Production-grade Al integration
Al governance & scalability plan
Our industries focus
Healthcare
Fintech
Logistics
Software

Healthcare /

Life Sciences

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We deliver HIPAA-compliant healthcare solutions that improve patient care, streamline operations, and enable secure, efficient data management and analysis.

Fintech /

Financial Services

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From fintech startups to established banking institutions, we provide cutting-edge technology solutions to boost efficiency, compliance and customer experience.

Logistics /

Transportation

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Enhancing logistics and supply chain management with innovative software solutions that improve tracking, optimize routes, and ensure timely deliveries.

Software /

SaaS

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We craft high-performance, scalable software that drives innovation, improves customer engagement, and accelerates growth for businesses in the digital space.

Our services

Software development
Data & analytics
AI solutions
Salesforce services
Software Development
With deep expertise across modern technologies, architectures and programming languages, our agile development approach ensures speed, quality, and flexibility at every stage.
Custom software development
Unlock performance, scalability, and reliability with Custom Software Development. We design, create, deploy, and maintain software tailored to your business needs.
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Application development & modernization
Accelerate your digital transformation with Application Development Services. We design, build, and maintain custom web, mobile, and SaaS applications that deliver scalable, secure solutions.
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DevOps and platform engineering
Streamline software development, deployment, and maintenance processes, emphasizing automation, continuous integration, and delivery.
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Quality engineering
Elevate your software reliability with our comprehensive Quality Engineering services, ensuring flawless user experiences and robust performance.
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Cloud engineering & platforms
Enhance scalability and efficiency with Cloud Engineering & Platforms. We design and manage secure cloud architectures that modernize infrastructure and support continuous innovation.
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Blockchain solutions
Unlock efficiency, security and transparency with Blockchain Technology. From optimizing transactions to enhancing security, our tailored solutions drive innovation and tangible results.
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Product strategy & acceleration
Deliver technology that drives real business outcomes. Our ROI-driven framework ensures every feature is tied to measurable impact, giving leaders, boards, and investors clear visibility into how every dollar translates into business value.
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Data & analytics
Turn data into a strategic asset with modern data and analytics capabilities built for scale and decision-making. We design and evolve data platforms that support analytics, AI, and real-time insights.
Data strategy & architecture
Establish a scalable foundation for your data initiatives. We define data strategies and architectures aligned to business goals and long-term growth.
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Data engineering & pipelines
Build reliable, high-performance data pipelines that move and process data at scale to power analytics, reporting, and machine learning.
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Data migration
Migrate data securely across platforms and cloud environments while minimizing risk, downtime, and disruption.
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Data modernization
Modernize legacy data systems with cloud-native architectures and modern data platforms to improve performance and reduce technical debt.
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Business & decision intelligence
Enable faster, data-driven decisions with analytics and reporting tailored to business users, delivering clear and actionable insights.
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Data governance & compliance
Implement governance frameworks that ensure data quality, security, privacy, and compliance, without slowing innovation.
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AI solutions
Design and operationalize AI with confidence. We help organizations move from experimentation to production-ready AI through strategy, engineering, and governance.
AI strategy & governance
Define how AI fits into your business and risk landscape with strategies and governance frameworks that support scalability and compliance.
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Custom AI product development
Build AI-powered products tailored to your data and use cases, from generative AI applications to intelligent platforms.
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AI agents & intelligent automation
Automate complex workflows with AI agents that combine language models, logic, and integrations to improve efficiency.
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AI analytics, predictive insights & decision intelligence
Apply machine learning and advanced analytics to deliver predictive insights that support faster, more informed decisions.
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Machine learning engineering & MLOps
Deploy and operate ML models at scale with MLOps practices that ensure reliability, monitoring, and continuous improvement.
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AI-enabled software delivery (AI-augmented SDLC)
Accelerate software delivery using AI-assisted workflows to improve code quality, testing, and release velocity, without compromising governance or security.
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Salesforce services
Implement and optimize Salesforce platforms tailored to your business needs. We help teams improve customer engagement, automate workflows, and scale CRM capabilities.
Salesforce implementation services
End-to-end Salesforce implementation for B2B and D2C , delivering scalable, secure, and compliant solutions across healthcare, manufacturing, higher education, fintech, and other regulated, complex sectors.
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Salesforce managed services
Flexible Salesforce managed services that provide ongoing administration, development, optimization, and support, allowing your organization to scale efficiently while maintaining platform stability and performance.
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Salesforce consulting
Strategic Salesforce consultancy services to help your organization select and implement the right products, design optimal architectures, customize workflows, or integrate Salesforce seamlessly into existing enterprise ecosystems.
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Custom Salesforce development
Extend your platform capabilities through advanced automation, tailored business logic, customized user experiences, and data-driven analytics aligned to your unique requirements.
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Integration and data migration services
Secure and reliable Salesforce integration and data migration services, including pre-project consulting, data preparation, validation, and quality assurance to ensure accuracy and continuity across systems.
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Salesforce staff augmentation
On-demand access to experienced Salesforce professionals, including administrators, developers, analysts, architects, and UX specialists, to strengthen your team across Sales Cloud, Commerce Cloud, and more.
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Salesforce creative design services
Salesforce creative design services that combine discovery, strategy, solution architecture, and modern UI/UX principles to deliver intuitive experiences, maximizing long-term platform ROI.
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Salesforce testing services
Advanced Salesforce testing services that combine agentic AI and expert manual QA to validate complex configurations, integrations, and releases across highly customized, enterprise Salesforce environments.
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FAQs

What is an AI agent?

An AI agent is a software system that uses AI models, logic, and integrations to perform tasks, make decisions, and interact with systems or users with a defined goal.

Can AI agents integrate with existing enterprise systems?

Yes. We design AI agents to integrate with existing applications, APIs, data platforms, and workflows to ensure practical adoption.

How do you manage risk and governance for AI automation?

We implement monitoring, access controls, auditability, and governance frameworks to ensure AI agents operate within defined boundaries.

How is intelligent automation different from traditional automation?

Traditional automation follows predefined rules, while intelligent automation combines AI, decision logic, and data to handle more complex, variable workflows.

Do AI agents require human oversight?

Often, yes. We design human-in-the-loop workflows where oversight, approval, or exception handling is needed for accuracy or compliance.

Is intelligent automation suitable for highly regulated industries?

Yes. When designed correctly, AI agents and automation can support regulated environments through controlled workflows, transparency, and compliance-focused design.

Get in touch

What our experts say

The future of work isn't humans versus machines: it's humans empowered by intelligent agents that handle repetitive tasks, make split-second decisions, and work 24/7 without fatigue.

We build AI agents that automate complex workflows, from customer service to supply chain optimization. Organizations deploying intelligent automation see 60% productivity gains while freeing their teams to focus on creative, high-value work.
Sergey Ilin
VP of AI Engineering at Forte Group

What our experts say

Off-the-shelf AI rarely solves unique business challenges. Custom AI products tailored to your specific data, workflows, and objectives deliver exponentially more value. We've built AI solutions that increased operational efficiency by 70% and created entirely new revenue streams. The key is combining deep technical expertise with intimate understanding of your business to create AI that feels like it was always meant to be there.
Alex Lukashevich
Chief AI Officer at Forte Group

What our experts say

Predictive AI shows you where you're headed, and more importantly, which levers to pull to change course. We build forecasting systems that factor in seasonality, market conditions, and behavioral patterns to predict everything from customer churn to supply chain disruptions. Leaders using predictive intelligence don't react to problems: they prevent them.
Lucas Hendrich
CTO at Forte Group

What our experts say

Universities across the USA are under increasing pressure to modernize student and alumni engagement.

Today’s learners expect seamless, digital-first experiences - from course registration and event sign-ups to online donations and lifelong alumni connections.

At the same time, institutions need scalable platforms that unify data, streamline operations, and create efficiencies across departments.
Tom Harris
WindHarvest Corp.