Technology Solutions
for Retail

We help retailers, eCommerce brands, and retail technology platforms build scalable, customer-focused digital solutions that drive sales, improve experiences, and support omnichannel operations.
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Technology that connects customers, products, and experiences

Retail organizations operate in competitive markets where customer experience, operational efficiency, and digital capabilities directly impact sales, loyalty, and market position. Forte Group partners with retail teams to design and modernize technology platforms that work across physical, digital, and omnichannel retail environments.

How we help retail teams

Build and scale eCommerce and digital platforms

Design systems that align with how clinicians, care teams, and administrators actually work, reducing friction and improving usability.

Enable omnichannel retail experiences

Create unified systems that connect online, mobile, and in-store experiences, enabling buy online, pickup in store, inventory visibility, and seamless customer journeys.

Improve customer engagement and loyalty

Build customer portals, mobile apps, loyalty programs, and personalized experiences that increase engagement, retention, and lifetime value.

Modernize point of sale and payment systems

Upgrade POS platforms, integrate payment gateways, and implement secure transaction processing that supports multiple payment methods and channels.

Leverage data for merchandising and operations

Create data platforms that support demand forecasting, inventory optimization, customer analytics, and merchandising decisions based on real-time insights.

Support retail innovation through AI and automation

Our solutions handle complex relationships, enforce custom business logic, and include smart query routing for multi-database environments.

What we do

Custom software development

For eCommerce platforms, mobile apps, customer portals, and retail operations systems.

Retail application modernization

For legacy POS systems, eCommerce platforms, inventory management, and retail applications.

Data & analytics platforms

For customer insights, sales analytics, demand forecasting, and operational intelligence.

AI & advanced analytics

For personalization, demand prediction, inventory optimization, and customer behavior analysis.

Cloud engineering & platforms

Designed for scalability, peak traffic handling, integration, and global retail operations.

Quality engineering

To ensure performance, reliability, and user experience in customer-facing retail systems.

System integration

Across ERP platforms, POS systems, payment processors, inventory management, and marketing tools.

D2C & B2B retail case studies

Serta's Successful Direct-to-Consumer Launch With Forte Group Drives $30M Growth in the First Year

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Scaling Mobile Commerce for Major Retailers Through a Production-Ready Omnichannel Platform

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Big Data Platform Drives 3x Growth Helping Coca-Cola, Anheuser Busch

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FAQs

What types of retail organizations do you work with?

We work with traditional retailers, eCommerce brands, omnichannel retailers, D2C companies, marketplaces, and retail technology platforms.

Can you integrate with payment processors and POS systems?

Yes. We support integration with payment gateways, POS platforms, inventory systems, order management, and retail technology ecosystems.

Do you support omnichannel retail experiences?

Absolutely. We build platforms that unify online, mobile, and in-store experiences, enabling inventory visibility, flexible fulfillment, and seamless customer journeys.

Do you build AI solutions for retail?

Yes. We support AI use cases, including personalized recommendations, demand forecasting, dynamic pricing, inventory optimization, and customer segmentation with appropriate governance.

Can you support mobile commerce and retail apps?

Yes. We design and build native and cross-platform mobile apps for shopping, loyalty programs, mobile payments, and customer engagement.

How do you approach customer loyalty and engagement platforms?

We build loyalty programs, rewards systems, personalized experiences, and engagement tools that drive repeat purchases and customer lifetime value.

Do you build eCommerce platforms and digital storefronts?

Yes. We design and build custom eCommerce platforms, mobile commerce solutions, and digital retail experiences optimized for conversion and customer experience.

How do you handle high-traffic periods and peak sales events?

We design cloud-native architectures, implement performance optimization, load testing, and scalability practices that support peak traffic, flash sales, and seasonal demand.

Can you modernize existing retail systems and platforms?

Yes. We modernize legacy POS, eCommerce, and retail systems incrementally to improve performance, user experience, and integration capabilities while maintaining business continuity.

How do you ensure security for payment and customer data?

We implement PCI DSS compliance, data encryption, secure payment processing, and privacy controls throughout architecture, development, and operations.

Do you build data and analytics platforms for retail?

Yes. We create data platforms that support customer analytics, sales reporting, merchandising insights, demand forecasting, and operational intelligence.

Why Forte Group for retail technology?

Our experience delivering scalable, customer-focused retail platforms helps retailers compete in digital markets, improve experiences, and drive measurable business outcomes.

Let’s build technology that delights customers and drives growth

What our experts say

66% of retail respondents cite data privacy concerns as the biggest AI implementation challenge, while 85% use generative AI for customer service and 83% for marketing.

Specialized AI partners deliver secure, compliant implementations that balance personalization with privacy, accelerating time-to-value, while 97% of retailers are predicted to increase AI spending in the next fiscal year.
Sergey Ilin
 VP of AI

What our experts say

The perception gap in retail personalization is stark: 71% of retailers think they excel at personalization but only 34% of consumers agree.

Expert analytics partners bridge this disconnect, delivering unified customer data platforms, predictive models, and real-time personalization engines that transform fragmented data into relevant experiences, while AI-integrated ecommerce is predicted to grow from $8.65bn to $22.6bn by 2032.
Lucas Hendrich
CTO

What our experts say

Merchants lose $4.61 for every dollar of fraud in 2025, while 41% still rely on manual fraud detection processes.

Strategic development partnerships deliver AI-driven fraud detection, behavioral biometrics, and real-time protection systems, reducing friction and protecting customer trust while mobile channels, including digital wallets, drive 33% of fraud costs without specialized countermeasures.
Egor Goryachkin
CDO

What our experts say

44% of retail executives report lack of in-house AI expertise slowing them down. Experienced AI implementation partners train teams on role-specific use cases - customer service agents learn AI prompting while merchandisers use AI-powered analytics to influence displays.

Expert partners integrate seamlessly with existing tech stacks, tackling targeted challenges rather than delivering isolated tools with fancy buzzwords.
Alex Lukashevich
Chief AI Officer