How BMO Harris Reduced BCP Review Time by 40 Percent
BMO Harris (BMO), the 16th largest U.S. bank and second-largest in Chicago, wanted to ensure that it was prepared for any scenario that threatened its customers’ trust. The bank sought to improve the speed and quality with which it reviewed business continuity and disaster recovery plans. As one of the largest institutions in a highly regulated financial services industry, BMO needed a custom software application that met its unique compliance needs.
The overhauled BMO’s BCP review system
Type of Work:
Solutions
Industry:
Financial Services
Website:
bmoharris.com
Technology and Platforms:
.NET Core, Aurelia JS, SQL Server
Project duration:
9 months
Background
Results achieved
Ensure customer trust by improving speed and quality of services
Overhaul BMO’s BCP review system and automate manual processes
Create a sophisticated software system that meets BMO Harris business needs and compiles with all the financial industry regulations
Significantly streamline the BCP review process, making it accessible to all stakeholders
Automate manual review processes to cut processing time and reduce human error
Enhance the notification system to let stakeholders review, approve or add input where needed
Quara, a custom web application that brought the company’s internal systems, compliance regulations, and departments together was built in eight months.
The ability to analyze and build historical data to quickly and easily identify trends.
A software solution that allowed users to review, revise, and approve BCPs, then route them through the varying workflows and checklists in a smooth, centralized pipeline.
An application that is flexible enough to integrate with its existing and any future business continuity software.
An agile, value-driven development work model to the BMO project.
The overhauled BCP review system which allows users to track progress, revision history, and audit requirements in real time.
A central location to store BCP documentation.
Enhanced data reporting capabilities.
“Quality assurance is on the leading edge right now. Quara puts us at the forefront of QA — an efficient, strategically placed position. Now, we have a lot of ideas about how Quara can go even further. That’s the best part: Based on how it was built, it has satisfied every requirement we’ve had and more. It’s taken us to a whole new level.”
Linda Bean
Business Continuity Project Manager at BMO Harris
reduction in review time
time savings
reporting and data analysis capabilities
