Testing AI-Enabled Systems Service | Forte Group

Build Confidence in Every AI Release

Ensure reliability, safety, and performance in your AI-enabled products. Forte Group’s AI-augmented quality frameworks combine automation, model validation, and human insight to help you test the unpredictable, faster and with confidence.

 

Let’s Start Building Your AI Augmented QA & Testing Strategy

Explore how AI can be integrated into existing practices to transform your approach to quality engineering. 

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AI-enabled applications introduce a new kind of quality challenge: non-deterministic behavior, biased outputs, and continuous model drift.

Our approach brings structure and scalability to this complexity. We integrate model quality metrics, LLM-based evaluation, and human-in-the-loop review to help organizations validate every layer of their AI systems, from data and models to end-user experience.

The Problems We Solve 

Unpredictable AI Behavior

AI generated outputs can vary, even for the same input. We introduce consistency testing frameworks to evaluate stability and reliability.

Invisible Bias

AI systems may unintentionally favor certain data patterns or users. Our bias detection checks and monitoring surface these risks before they reach production.

Model Drift Over Time

Models degrade as data evolves. Continuous monitoring detects drift and triggers retraining alerts.

Compliance & Audit Gaps

Our logging and scoring harnesses create traceability for regulated environments, making AI testing transparent and auditable.

Integration Challenges

We embed AI testing seamlessly into CI/CD pipelines, so quality remains continuous, not an afterthought.

What We Deliver 

Testing AI-Enabled Systems

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Prompt & Response Testing

Automated prompt testing for chatbots, copilots, and LLM-integrated systems to ensure reliable, on-brand responses.

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Safety, Bias & Toxicity Checks

Guardrails that detect bias, unsafe content, and hallucinations, using both algorithmic and human review.

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Evaluation Harnesses

Test harnesses powered by AI evaluators that score, classify, and log GenAI output to promote scalable automated testing of AI enabled systems.

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Data & Model Change Monitoring

Continuous tracking of model drift, data quality, and retraining cycles—reducing quality risks in production.

How We Work

Phase 0 – Discovery

(2–3 weeks)

  • Define testing goals, risk factors, and AI system architecture.
  • Benchmark baseline quality metrics.
  • Identify non-deterministic behaviors and model dependencies.

Phase 1 – Pilot

(4–6 weeks)

  • Implement quality gates and tests for AI-enabled features and underlying models (if applicable)
  • Create automated test harness for AI-enabled features / non-deterministic output
  • Demonstrate measurable progress towards goals.

Phase 2 – Scale

(Quarterly)

  • Expand automation coverage across pipelines.
  • Integrate AI evaluation into CI/CD.
  • Optimize continuously through real-time metrics.

Let’s Test the Unpredictable Together

Whether you’re deploying an AI-powered product or integrating LLM features into existing systems, we help you release with confidence.

Talk to our Quality Experts

Tooling-agnostic, outcome-opinionated

  • We integrate with your stack: Jira / ADO, GitHub / GitLab, Jenkins / GHA, Playwright / Cypress, REST / GraphQL, Databricks.
  • We provide reference architectures and services: no vendor lock-in, no forced migrations.

Common Questions & Answers

How is testing AI systems different from traditional QA?

AI outputs vary with data and context, so we test through evaluation metrics—similarity, diversity, bias, and explainability—rather than fixed expected results.

Can this integrate into my existing test stack?

Yes. Our harnesses integrate with your CI/CD and testing tools (Jenkins, GitLab, JIRA, Playwright, etc.) for seamless operation.

Do you use the same LLM that we’re testing?

No. We follow best practices to avoid evaluation bias by using independent evaluators.

Can you test my proprietary models?

Absolutely. We build secure, isolated environments that protect your data and IP during testing.

Do I need new AI testing tools?

Not necessarily. Our frameworks plug into your current environment and augment existing workflows.

How do you test non-deterministic (LLM) systems?

We evaluate non-deterministic output through several means including automated similarity scoring, tone alignment checks, LLM-based scoring and human-in-the-loop reviews to give a deterministic level of confidence in the results.

Let’s Explore the Possibilities
Start a conversation
with our quality architects.