Relativity

Client:
E-discovery legal and compliance platform

Services:
Software Testing, Test Automation, Software Quality, and Testing Modernization

Industry:
Legal technology

Technology and Platforms:
Atata framework, .NET

Website:
www.relativity.com

Headquartered in Chicago with offices worldwide, Relativity creates intuitive software that helps law firms, government agencies, financial institutions, and other major corporations quickly find the truth in data.

Relativity’s journey began in the e-discovery space and evolved to develop broader legal and compliance SaaS solutions like Relativity One and Relativity Trace. Relativity has more than 300,000 enabled users in 48+ countries serving thousands of organizations, including the US Department of Justice and 199 of the Am Law 200.

Background

Initially, Relativity leaders wanted to address testing bottlenecks related to their delivery cycle and the heavy regression testing burden that caused releases to be semi-annual.
Relativity needed to advance its platform to analyze an increasing amount of data for more customers and deliver new features more frequently.
At the same time, each update required rigorous testing to ensure their e-discovery platform continued to provide an exceptional user experience.
Relativity needed an experienced software testing partner and sought out Forte Group to fill that critical role to maintain its service quality at the highest level and increase overall testing efficiency across the organization.

Results achieved

Forte Group’s work evolved from a small test outsourcing engagement to a strategic collaboration that resulted in the ability to release high-quality software at an accelerated rate.
Throughout the six-year partnership, the Forte Group team became integral in delivering quality software to Relativity’s customers across the globe.
Together, the Forte Group team and Relativity achieved accelerated release frequency and developed a robust test automation framework that contributed to the regular release schedule and reduced the time spent on regression testing by as much as 83 percent.

“Over six years, Forte Group has partnered with Relativity to continuously improve our quality and testing practices. Most importantly, they are an integral part of our ability to accelerate the delivery of high-quality software to our customers.”

Parimal Patel

Manager, Software Engineering in Test at Relativity

Business challenges

Overcome the regression testing bottleneck causing software delivery delays
Shift the delivery frequency from quarterly to monthly releases
Smooth out the test automation process from test creation to execution

Testing challenges

Create an efficient test automation framework to address the need to structuralize the rapidly growing testing effort and regression debt

Sort out the complex and time-consuming data setup requirements with a data management solution

Provide greater visibility across all organization’s testing efforts

Solution features

Integration of an effective way to track, measure, and analyze all testing workflows in Relativity’s delivery teams.

A modern test automation framework that enabled efficient automated test creation for both UI and API level tests, used by both the Forte team and the Relativity delivery teams to improve the efficiency and effectiveness of their testing efforts.

A robust test automation framework contributed to the regular release schedule and reduced the time spent on regression testing by 83 percent.

The regression test suite optimization and a rolling regression test implementation.

Development of a data management platform — the Relativity Test Framework — which provides powerful test data creation and setup capabilities to all Relativity teams.

Improved overall visibility to testing efforts across Relativity delivery pipelines.

The resulting test management system gives stakeholders real-time visibility to quality and release management-related metrics.