Cases

AI-Powered Forecasting for Efficient Patient Arrivals

AI-powered forecasting improves patient arrivals, reducing wait times and boosting staff efficiency for a major healthcare provider.

AI-Powered Forecasting for Efficient Patient Arrivals
AI-Powered Forecasting for Efficient Patient Arrivals

AI-Powered Forecasting for Efficient Patient Arrivals
Client:

Healthcare Provider
Industry:

Healthcare

Context & Objectives

A major healthcare provider aiming to reduce wait times and optimize staff scheduling:

  • Inefficiencies and operational strain caused by unpredictable patient arrivals.
  • Long Wait Times: Staff struggled to manage fluctuating patient volumes.
  • Resource Mismatch: Over- or under-staffing led to inefficiencies.
  • Operational Bottlenecks: Peaks in arrivals overwhelmed check-in processes.
  • Limited Forecasting: Manual scheduling lacked accuracy and adaptability.
    Patient Experience Issues: Inconsistent wait times reduced satisfaction.

Approach & Solution

Forte Group built an AI-driven Patient Arrivals Forecaster to enhance planning:

  • Predictive Analytics: AI models forecast patient volumes with high accuracy.
  • Automated Scheduling: Adjusts staffing levels dynamically based on predictions.
  • Real-Time Data Integration: Uses historical and live data for ongoing optimization.
  • Queue Optimization: Balances patient flow to reduce check-in congestion.
  • Scalable & Adaptive: Continuously improves with machine learning insights.

Results & Added Value

  • 20% shorter patient wait times.
  • 15%+ improvement in staff efficiency.
  • Better resource use, reducing operational costs.
  • Higher patient satisfaction from streamlined arrivals

 

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