Client:
Personalized Telehealth Provider
Industry:
Healthcare
Context and Objectives
Our client, a personalized telehealth provider, offers clinically integrated telehealth software that seamlessly integrates with various health systems. However, their initial mobile app, developed by a third party, suffered from quality issues and an outdated tech stack. Lacking in-house mobile expertise, the client needed a solution to enhance application stability, improve technology, and provide a superior user experience for both patients and doctors.
Approach & Solution
To address these challenges, our team took full ownership of the iOS app development, ensuring a robust and scalable solution. The key improvements included:
- Reliable communication features: Implemented stable video conferencing, call scheduling, and a secure chat for photo and information exchange.
- Customized healthcare provider support: Enhanced flexibility to meet specific provider requirements.
- Comprehensive notification system: Ensured real-time updates for users.
- Internal backend CMS integration: Streamlined management of application data and workflows.
- Technology uplift: Migrated the legacy iOS app to a modern tech stack, utilizing Swift, UIKit, SwiftUI, Combine, and Redux Architecture.
- Collaboration-driven testing: Conducted rigorous testing with our team, the client team, and healthcare providers.
While the project initially involved both iOS and Android apps, the Android version was eventually discontinued due to low market demand.
Results & Added Value
- Enhanced application stability: Delivered a high-quality, reliable mobile experience for telehealth consultations.
- Improved user experience: Enabled seamless doctor-patient and doctor-doctor communication in clinics and remote settings.
- Efficient deployment process: Leveraged CircleCI for streamlined CI/CD workflows.
- Scalability and maintainability: Future-proofed the application with modern technology and architecture.
By modernizing the app and optimizing its functionality, we empowered our client to provide a superior telehealth experience, ultimately strengthening their market position and operational efficiency.