Relativity accelerates value delivery through quality and testing modernization Forte Group

Client:

Relativity

Industry:

Services ,  

Technology & Platforms:

Atata framework, .NET

Headquartered in Chicago with offices around the world, Relativity creates intuitive software that helps law firms, government agencies, financial institutions and other major corporations quickly find the truth in data. 

 

Relativity’s journey began in the e-discovery space and evolved to develop broader legal and compliance SaaS solutions like RelativityOne and Relativity TraceRelativity has more than 300,000 enabled users in 48+ countries serving thousands of organizations, including the U.S. Department of Justice and 199 of the Am Law 200.

Challenge


With the evolution of the legal industry, Relativity needed to advance its platform to analyze an increasing amount of data for more customers. At the same time, each update required rigorous testing to ensure their e-discovery platform continued to provide an exceptional user experience.

To maintain its service quality at the highest level and increase overall testing efficiency across the organization, Relativity needed an experienced software testing partner and sought out Forte Group to fill that critical role.

Initially, Relativity leaders wanted to address testing bottlenecks related to their delivery cycle and heavy regression testing burden. At that time, the organization engaged in the execution of large regression tests associated with semi-annual releases, but Relativity needed to deliver new features to their clients much more frequently.

Solution


To address the regression testing bottleneck, Forte Group’s test leads partnered with Relativity engineering leaders to optimize the regression test suite and implement a rolling regression test. This smoothed out the testing effort and enabled Relativity to gain confidence in releasing more frequently – first quarterly and eventually monthly.

However, the testing effort was growing rapidly, and an effective test automation function was required to avoid testing again becoming a bottleneck. To address that need, Forte developed a modern test automation framework that enabled efficient automated test creation for both UI and API level tests. The framework is used by the Forte team as well as the Relativity delivery teams to improve the efficiency and effectiveness of their testing efforts. A robust test automation framework contributed to the regular release schedule and reduced the time spent on regression testing by as much as 83 percent.

While the improvements added significant value, complex and time-consuming data setup requirements were causing test durations to grow to prohibitive levels. Forte again partnered with Relativity engineering leaders to design and develop a platform — the Relativity Test Framework — that provides powerful test data creation and setup capabilities to all Relativity teams.

Once these efficiencies were established within the Relativity automation processes, the Forte team shifted its focus to improving visibility to testing efforts across Relativity delivery pipelines. After consulting with the Relativity teams, Forte integrated an effective way to track, measure, and analyze all testing workflows in Relativity’s delivery teams. The resulting test management system provides stakeholders with real-time visibility to quality and release management-related metrics.

“Over the course of six years, Forte Group has partnered with Relativity to continuously improve our quality and testing practices. Most importantly, they are an integral part of our ability to accelerate the delivery of high-quality software to our customers.”

— Parimal Patel, Manager, Software Engineering in Test at Relativity

Outcome


Throughout our six-year partnership, our work evolved from a small test outsourcing engagement to a strategic collaboration that resulted in the ability to release high-quality software at an accelerated rate. During this six-year evolution, the Forte team became an integral part of delivering quality software to Relativity’s customers across the globe.

Accelerated release frequency

70,000+ tests completed daily

Increased platform productivity